Customer Segmentation in a Telecommunications Company
- Strategia
- /
- Telecomunicazioni
- /
- Case Studies
A leading telecommunications company was seeking to enhance customers retention and client loyalty. Tefen built effective customer segmentation capabilities
Scopri
Social Media – The Need to Interact
- Strategia
- /
- Telecomunicazioni
- /
- Tribune
Dr. Heiko Frank and Jörn Steinhauer examine the impact of social media on corporate communication and business success.
Scopri
Optimizing a Rapidly Growing Cellular Company
- Organizzazione & Operations
- /
- Telecomunicazioni
- /
- Case Studies
A cellular company brought in Tefen to redesign their staffing models and adjust service level requirements to reach world-class benchmark standards.
Scopri
Improving Work Processes in a Telecommunication Company
- Organizzazione & Operations
- /
- Telecomunicazioni
- /
- Case Studies
A telecommunications company was suffered from poor service levels and a loss of long-term revenue.As a result, they engaged Tefen to improve their performance.
Scopri
Building your Business in a Changing world
- Strategia
- /
- Telecomunicazioni
- /
- Tribune
An interview with Blake Chandlee, Facebook's Vice President. Discussing the internet as a medium for building a successful business in a changing world.
Scopri
